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Our Promise

Our Mission Statement  

Helping our customers to be better with us than they are without us.

What does our Mission Statement mean?  Our CEO, Cristin Illes Kahale, explains that and how we incorporate it with our employees and partners.
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     Our Core Values

We Put Customers First

We are maniacal about helping our customers to be better with us than they are without us. Our primary focus is to ensure our internal and external customers receive the best possible Illes experience. We work vigorously to earn and keep our customers’ trust. 

We only make products we Believe in

Every Illes employee upholds a culture of food safety. We never cut corners or sacrifice food safety for financial gain or convenience. We make products that we would be proud to serve to our own families.

We pursue Excellence in everything we do

We have relentlessly high standards. We continually raise the bar and drive to deliver high-quality products and services. We ensure that failures are not sent to our customers and that we learn quickly from our mistakes. We are never done learning and always seek to improve ourselves. 

We Innovate

From culinary to production, we always look for ways to innovate and differentiate ourselves. We are externally aware, look for new ideas from everywhere, and are not limited by "that’s the way we’ve always done it”. We think creatively and are constantly challenging ourselves to identify better ways to serve our customers.

We believe success is a Team effort

Illes is the sum of our employees. Our dedication, passion, and talent are our greatest strengths. We not only share in the financial success of the company, but we strive to raise the performance bar with every employee, every hire, and every promotion. Everyone at Illes and all of our customers are treated with the utmost respect and given every opportunity to be successful. We recognize exceptional talent and contributions and strive to develop our employees. An investment in our employees is an investment in our future.

We are Socially Conscious

As leaders, we strive to make sure that all employees are able to pursue their dreams and maximize their talents and careers. Equality and diversity are at the very core of our beliefs. We are committed to doing business in ways that not only benefit our employees but also protect the environment and benefit the community where we work.  

We operate with Integrity

We always do what’s right by our customers and employees, even when no one is looking. We do not compromise for the sake of ease, speed, or profit. We tell the truth, keep our promises, respect one another, and treat others as we want to be treated.